Frigidaire Gallery FGID2479SF Manuel utilisateur
Vous trouverez ci-dessous de brèves informations pour tous les modèles de lave-vaisselle Frigidaire. Ce guide vous fournit des instructions sur la façon d'utiliser et d'entretenir correctement votre lave-vaisselle, y compris les mesures de sécurité importantes. Il aborde également la préparation et le chargement de la vaisselle, l'utilisation de distributeurs et de détergents, ainsi que des conseils de dépannage.
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Caractéristiques clés
- Instructions détaillées sur l'utilisation et l'entretien
- Informations sur le chargement et la préparation de la vaisselle
- Conseils pour l'utilisation des distributeurs et des détergents
- Tableau des cycles pour une sélection optimale
- Conseils de dépannage pour les problèmes courants
Questions fréquemment posées
Chargez le lave-vaisselle, ajoutez du détergent, faites couler l'eau chaude à proximité du lave-vaisselle, ajoutez un produit de rinçage si nécessaire, sélectionnez le cycle désiré, sélectionnez l'option désirée, puis appuyez sur START/CANCEL et fermez immédiatement la porte.
Plusieurs facteurs sont importants pour laver la vaisselle. L'énergie a été réduite par l'application plus de facteurs qui n'utilisent pas beaucoup d'énergie et moins de ceux qui utilisent plus. Par conséquent, les cycles de lavage prendront plus de temps.
Consultez le tableau des codes d'erreurs dans le guide d'entretien et d'utilisation pour identifier le problème et la solution correspondante. Si le problème persiste, contactez le centre d'assistance à la clientèle Frigidaire.
Pour nettoyer le filtre fin, tournez-le à gauche, soulevez-le, videz et nettoyez-le en rinçant sous l'eau courante et à remplacer. Pour nettoyer le filtre grossier, enlevez le filtre fin puis le filtre grossier du fond de la baignoire en soulevant et retirez le filtre. Rincez le filtre grossier en le tenant sous l'eau courante et remplacez le filtre grossier et fin.